![]() “Unreliable internet connections slow down productivity and ruin our downtime too,” he said. ‘Downgrade or get out’įinder research found the majority of broadband customers (54 per cent) or an estimated 8.2 million people had experienced an internet drop-out in the past 12 months, however, just one in 10 had switched their broadband plan in the past six months.įinder expert Angus Kidman said every consumer “deserves to get what they’re paying for”. ![]() “Our actions will ensure the top three telcos are more vigilant delivering the internet service their customers expect and have paid for,” Ms O’Loughlin said. s speed test database stores information on millions of Internet connections. “The scale of service failure by these companies is significant. Do you want to research connection speed for s Download Speed Test and Upload Speed Test log connection information to allow users to research real world Internet speed test results. The watchdog required Telstra to conduct an audit in 2021 for similar issues. Optus and TPG must now conduct independent audits into their compliance systems. “These customers were left in the dark and denied the option to move to a cheaper contract or walk away.”
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